Privacy Policy

PRIVACY POLICY Last Updated: 25 November 2024 Introduction We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.Information We Collect; We collect the following types of information: Personal Information: Name Contact information (email address, phone number, mailing address)Billing information Purchase history) Automatically Collected Information: Device information IP address Browser type Website usage data How We Use Your Information We use your information solely for the following purposes: Processing your orders and payments Communicating with you about your purchases Sending invoices and receipts Providing customer support Sending important service updates Maintaining accurate billing records Data Protection We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:  Encryption of sensitive data Secure security assessments Strict confidentiality policies Information Sharing We do not sell, trade, or rent your personal information to third parties. We may share your information only with: Payment processors to complete transactions Shipping partners to deliver your orders Legal authorities when required by law Your Rights You have the right to: Access your personal information Correct inaccurate information Request deletion of your information Opt-out of marketing communications Request a copy of your data Lodge a complaint with relevant authorities Data Retention We retain your personal information only for as long as necessary to: Complete transactions Maintain business records Comply with legal obligations Resolve disputes Enforce agreements Cookies and Tracking We use essential cookies to: Maintain your shopping session Remember your preferences Process transactions You can control cookie settings through your browser preferences. Children's Privacy Our services are not intended for children under 13. We do not knowingly collect information from children under 13 years of age. Changes to Privacy Policy We may update this Privacy Policy periodically. We will notify you of any material changes by: Posting the new policy on our website Sending an email notification Displaying a notice on our platform Contact Information For questions about this Privacy Policy or your personal information, please contact us at: EMBRACE Forever Flowers Email: embrace@embraceforeverflowers.co.uk Phone: 07399123476 Your Consent By using our services, you consent to this Privacy Policy and our processing of your information as described herein. Security Breach Notifications In the event of a data breach that affects your personal information, we will: Notify you promptly Investigate the incident Take necessary measures to prevent future breaches Comply with applicable breach notification laws Third-Party Links Our service may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies. This Privacy Policy demonstrates our commitment to protecting your privacy while providing transparent information about our data practices. We strive to maintain your trust by protecting your personal information and using it only for legitimate business purposes alike.